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Terms and Conditions

Last updated December 2016
IMPORTANT: ALL CUSTOMERS BUYING PRODUCTS FROM OUR ONLINE STORE MUST AGREE WITH THE TERMS AND CONDITIONS BELOW.


Payments and Deposits

Bambooland does not accept initial payments or deposit for all products sold and services rendered. Full payment must be made before delivery of the products. Payment for the industrial tour must also be made at least 2 weeks prior to the scheduled visit. The said payment is non-refundable.


Refund and Cancelation Policy

Upon confirmation of order, your payment will immediately be pushed through. At this point, no cancelation can be made. We also don’t provide refund for products received unless it does not match the product you have ordered. In this case, we will replace the item after you have delivered it back to us. We will also bear the cost of the delivery fee.


Fixed Pricing

The prices stated on the website upon purchase of the products are fixed. They also include all charges. You won’t be charged extra for delivery. However, these prices can be changed without prior notice.

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